‘NBA 2K19’ How To Recover Your VC If It Says You Have ‘-1’ In Your Bank

Droves of NBA 2K fans were livid on Friday morning when it looked as if their virtual currency banks were reduced to “-1” as overloaded server issues crashed the NBA 2K19 party for some.

A little before 2 a.m. ET, 2K support tweeted this message and pointed affected users to their website for a fix.

Hello, #NBA2K19 players! Don’t panic if the game shows you have a negative VC balance! If that’s happening, please follow these steps to clear your cache. That should resolve the issue. https://t.co/vb38uVDB3V

— 2K Support (@2KSupport) September 7, 2018

The page at the end of the link explains the instructions on clearing their cache, which should remedy the problem. Here are the instructions for the PS4, Xbox One, Nintendo Switch and PC:

NINTENDO SWITCH

1. Open “System Settings” in the HOME menu.
2. Then select “System”, choose “formatting options” and then select “Reset Cache.”
3. Select the user you’d like to clear the cache for, then follow the on-screen instructions.

PLAYSTATION 4

The PlayStation 4 doesn’t actually have a cache to clear. That said: It never hurts to power down/power up your console if you’re encountering performance issues in the console.

1. Press and hold the PlayStation button on your controller.
2. Select “Turn Off PS4”.
3. Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.
4. Restart the PlayStation 4.

XBOX ONE

1. Press and hold the power button on the front of the console until the Xbox One completely powers down.
2. Disconnect the power cable from the Xbox One so there is no power source connected to the console.
3. Press the power button on the front of the Xbox One three or four times. This will drain any remaining power from the battery.
4. Reconnect the power cable to the console.
   • For standard Xbox One models, you’ll have to let the light on the power brick go from white to orange before progressing further.
5. Turn on the console via the power button.

STEAM – VERIFY INTEGRITY OF GAME CACHE

1. Right click the game from within the Steam library
2. Select Properties
3. Click on the Local Files tab
4. Select option to “Verify Integrity of Game Cache”